Privacy And Secuirty

Cushion.com (also referred to as "we," "us," or "our") places great importance on maintaining the privacy and security of everyone who visits or makes purchases through our website. This Privacy Policy outlines the types of personal information we gather, the ways we handle and safeguard that information, the limited circumstances under which we might share it, and the options available to you concerning your data. Our goal is to manage your information with care and in full alignment with relevant privacy regulations.

Information We Collect
When you register, place an order, or otherwise engage with our site, we collect details that you voluntarily provide. This typically includes your full name, delivery and payment addresses, telephone number, email address, and payment method details such as credit card information. To enable secure access to your account in the future, we also ask you to create a username and password, which you should keep private and never disclose to others.

If you choose to subscribe to our newsletter, promotional offers, or occasional surveys, we will use your contact details to send those materials. Even if you decide against receiving marketing communications, we may still need to send important service-related messages, including order confirmations, shipping notifications, updates to our terms or practices, or requests to confirm the accuracy of your account information.

In addition, our website automatically records certain non-identifying data through standard technologies such as cookies, tracking pixels, and server logs. This covers details like your IP address, browser and device type, referral pages, and navigation patterns. We analyze this information in aggregated form to gain insights into overall site usage and to make ongoing improvements without connecting it to any specific individual.

How We Use Your Information
The main purpose for collecting your details is to efficiently process transactions, deliver products, and offer reliable customer support. We rely on this information to handle payments, arrange shipping, resolve any order-related issues, and keep you informed throughout the purchasing process.

Beyond fulfilling individual orders, we may review aggregated customer data to better understand shopping habits and preferences. This helps us refine our product selection, enhance website functionality, and create a more tailored experience for visitors.

Cookies and Tracking Technologies
To provide a more seamless and personalized browsing experience, our site uses cookies and related tracking tools. These allow us to remember your settings, keep items in your cart between visits, and collect general usage statistics. The resulting data remains anonymous and serves only to evaluate and improve how our website performs. You can adjust cookie preferences directly in your browser settings, although doing so might affect certain site features.

Data Sharing and Third Parties
Cushion.com does not sell, lease, or otherwise distribute your personal information to unrelated companies for their own purposes. We share data only when it is essential for delivering the services you expect, and only with carefully selected partners who assist with tasks such as processing payments, fulfilling deliveries, sending emails, analyzing usage patterns, or providing customer assistance. These service providers are contractually obligated to protect your information and use it exclusively for the functions they perform on our behalf.

In rare cases, we may be required to disclose information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of our business, customers, or others. Please note that any websites reachable through links on our platform operate independently and follow their own privacy practices. We recommend reviewing their policies carefully, as we bear no responsibility for how they handle information.

Data Security Measures
We employ comprehensive technical and organizational safeguards to help keep your information secure, whether it is transmitted online or stored offline. Whenever you enter sensitive details—such as during account creation or checkout—the connection is protected through industry-standard encryption protocols.

Our internal systems, servers, and facilities are maintained in controlled, access-restricted environments with multiple layers of protection, including firewalls and continuous monitoring. Only staff members who genuinely need specific data to carry out their duties are permitted to view it.

If, after your transactions are complete, you would like us to permanently remove your personal details from our records, simply reach out to us and we will process that request promptly.

Testimonials
From time to time, we display customer feedback on our website to showcase genuine positive experiences with our products or services. All submitted testimonials are reviewed for suitability and authenticity before publication. We retain the right to make minor edits for clarity, to eliminate any identifying details, or to decline or remove postings that might contain inappropriate content, legal concerns, or potential infringement issues.

External Links
For your convenience, our site may include links leading to external resources. We advise exercising caution and reading the privacy statements of any third-party sites you visit, since their data-handling approaches may differ significantly from ours.

Changes to This Policy
We occasionally revise this Privacy Policy to reflect updates in our operations, technology advancements, or evolving legal standards. Any material changes will be reflected here with an updated effective date, and we may also notify you through email or prominent notices on the site. We encourage you to check back periodically so you remain informed about our current practices.

Should you have any questions, wish to access or correct your information, or request its deletion, please contact us using the details provided on our website.

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Last Update
The Privacy Policy contained herein officially became effective January 1, 2026.