Ordering & Checkout

Errors During Checkout
Errors during the checkout process usually related to one of the following problems:

• One or more required fields in the form were left blank.
• One or more fields in the Billing Information form contained invalid data.
  (for example, an incorrect expiration date, or transposed digits in the card number or address)
• The billing name and/or address you provided do not match the information your credit card issuer has on file.

If you have entered all of the information correctly and you continue to receive errors, you may want to try another card for your Cushion.com purchase - then contact the issuer of the card that didn't work to report the problems you experienced.

If you would like any assistance in completing your transaction with another credit card, please feel free to contact our support team at 888-887-9842.